Aviation is a field where mistakes can cost lives. Due to this responsibility and the unique nature of a pilot's profession, where rapid decisions and clear commands can be critically important, the authoritarian management style is sometimes seen as inevitable. However, this approach can create problems when working as a team, especially in situations that require complex interactions and collaboration.

In the early history of civil aviation, when flying was a new and uncharted domain, pilots were often seen as heroes challenging the perils of the sky. Their authority was unquestioned, and this may have contributed to the strengthening of an authoritarian management style in the cockpit.

However, the situation changed in 1978 when United Airlines Flight 173 crashed due to uncoordinated actions of the crew. This tragic incident raised questions about the interaction and teamwork between crew members and became a starting point for further research and the development of Crew Resource Management or CRM.

Now, understanding the context and historical roots of authoritarianism in aviation, let's delve into the details of its evolution and its impact on flight safety.

As aviation's development identified dangers associated with an authoritarian management style, it became necessary to find a solution that ensured both safety and flight efficiency. In response to this need, the Crew Resource Management (CRM) concept was developed.

Its primary goal is to enhance flight safety by optimizing the human factor and communications within the crew.

One of the main principles of CRM is the encouragement of open and honest communication among all crew members. The importance of each team member and their contribution to flight safety is emphasized. This fosters an atmosphere of trust where all crew members feel free to voice their concerns or suggestions.

CRM also supports the idea that decision-making should be collective. This doesn't mean the captain is stripped of their authority, but it acknowledges the value of the opinions and views of other crew members, especially in critical situations.

CRM focuses on continuous learning and development. Mistakes are viewed as learning opportunities rather than reasons for punishment. This approach helps eliminate the fear of making errors and encourages crew members to share their experience and knowledge.

CRM also places emphasis on the importance of interpersonal skills, such as active listening, conflict management, and leadership. These skills form the foundation for creating an effective and harmonious crew operation.

Based on our analysis, we offer the following practical tips for airlines and pilots undergoing training:

1. Continuous updating of training programs: Given the rapid development of technologies and management methods, airlines must regularly review and update their training programs to align with current standards and best practices.
2. Active involvement of all participants: It is essential to ensure the active participation of each crew member in decision-making, training, and safety discussions. This will help establish a culture of mutual assistance and collaboration.
3. Transparency of incidents: Every incident must be thoroughly analyzed to derive lessons from it and prevent the recurrence of similar situations in the future.
4. Maintaining a safety culture: Airlines must constantly maintain and develop a safety culture by creating mechanisms for feedback, stimulation, and recognition of best practices.

The key to the successful development and maintenance of a safety culture is the interaction and involvement of every employee. Everyone should understand their role, responsibility, and the importance of their contribution to a safe sky.